Salon Policies

CANCELLATIONS

We require 24 HOURS notice of cancellation. No Exceptions.

SATURDAY and same-day cancellation fee: 50% of scheduled service

No-call/no-show: 100% charged according to service.

A 50% non-refundable deposit is required to book all  services for new clients.

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GUESTS

Seating in our reception area is limited, therefore, we ask that you not bring company with you to your appointment. Our salon floor is reserved for clients receiving service(s).  Non-appointed guests will not be allowed beyond the reception area.

NO CHILDREN ages 7 or younger will be permitted without receiving service. This will be strictly enforced. Please arrange childcare prior to your appointment. Clients arriving with young children will be asked to reschedule and charged a 50% scheduled service fee.

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PAYMENT

We accept Cash, Visa, Mastercard, American Express, Discover, Cash App, Google Pay, PayPal, and EliteLux Salon Gift Cards.

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*No personal Checks are accepted.

Gratuity is not mandatory but greatly appreciated.

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DEPOSITS

Deposits are required to book an appointment, however, deposit amount will be reduced from overall service total.

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LATE ARRIVALS

To ensure timely service to each of our guests; we may need to change or reschedule your booked service(s) if you arrive more than 15 minutes after your scheduled appointment time. There is a 50% non-refundable fee associated with late arrival/reschedules.

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If you have any questions click the link below to contact us now.

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